Ocean State Innovations, a premier global source of textile products and services, is looking for someone to join our Customer Service team. This is a critical role and will require someone with strong organizational and communication skills.
Job Responsibilities Will Include
Entering sales orders
Providing customers with product documentation and other required paperwork
Providing customers with order status updates
Coordinating logistics for all shipments and export paperwork
Maintaining samples and sending samples to external lab as appropriate
Previewing test reports and identifying any testing issues
Following testing with labs and maintaining updates for the office
Maintaining and filing internal and external test reports
Contacting outsourced lab for any outstanding reports needed
Entering manufacturing orders for plant divisions
Coordinating/following vendor mfg. orders and confirming updates
Completing SLI’s, Commercial Invoices, COC’S and COO’s
Answering phones as needed
Hours: DBT8-4:30 (with some flexibility)y))B
Filing all headers received
Sending out all UPS packages
Answering phones as needed
Providing backup support for any team member, as needed
Other duties as assigned
Requirements
This position is an in-office position.
Environment: Office, Sedentary with occasional movement around the office for various tasks.
Required KSA's
Adept at Microsoft Office Suite
Familiar with Outlook and Microsoft Teams
Organized and dependable
Detail Oriented
Accurate data entry
Ability to work independently and as part of a team.
Salary
Competitive
Monthly based
Location
, Decatur County, Kansas, United States, Kansas, United States
, Decatur County, Kansas, United States, Kansas, United States