JOB DESCRIPTION
You will:
- Lead change management activities, using tools and processes to maximise adoption of the change
- Perform impact assessments across projects and work with the Project Manager to integrate change management activities into the project plan
- Develop and execute communication and engagement plans to inform, engage an educated project stakeholder and impacted employees, in line with the project objectives
- Support Project Managers with managing change throughout the project life cycle
- Develop training plans as needed and work with the project team and the GSMA People Development team to provide training as required
- Define and track success measures of change activities
- Provide information and support to the Head of Project Services
- Work effectively alongside the Project Services PMO, to support best practice and maintain change management standards
- Play an active role in ensuring good stakeholder communications from the project team
- Become an advocate for embedding change management principles across the GSMA
About You
This is a hands-on role with successful candidates required to be self-motivated and able to work effectively, with limited supervision.
As a Change Manager you will need the following skills
- A solid understanding of how people go through change and the change process
- Experience with and knowledge of change management principles, methodologies and tools
- Experience of delivering training and change activities as part of projects and programmes
- Excellent written and verbal communication skills
- Good attention to detail and use of ‘plain’ English in communications
- An ability to use a range of communications methods effectively, including email, instant messaging, telephone and face-to-face conversation
- High aptitude for stakeholder identification and management
- Networks well with new colleagues or those in other locations/departments
- A good understanding of project management practices, processes, tools and phases of the project lifecycle – basic understanding of waterfall, agile, or other delivery methods
- Experience of working in an international and cross-cultural environment would be beneficial
- A willingness and confidence to present in team meetings
- Good office IT skills, at least including Microsoft Office products, especially Outlook, Word and Excel as well as Microsoft Sharepoint and Teams
- Change Management certification or equivalent experience desired
Salary
Competitive
Monthly based
Location
City of Westminster, England, United Kingdom
Job Overview
Location
City of Westminster, England, United Kingdom
