JOB DESCRIPTION
Responsibilities:
- Lead and allocate responsibilities to the floor team members in an efficient manner for guests and cross functional departments receive prompt and courteous service.
- Inspect public areas/floors/rooms to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurnished as required to meet the business standards.
- Coordinate with the other sections of the housekeeping and the other departments on all relevant matters that affect the physical appearance of the hotel building and room status, keep them informed and follow up on outstanding issues.
- Support the Assistant Executive Housekeeper(s) in the recruitment, management of performance, identification of training need, development of training plan and implementation of training.
- Deliver monthly team training sessions to meet the identified training needs.
- Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
- Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
- Assist the Assistant Executive Housekeeper(s) in the monitoring of housekeeping procedures including lost items, key control, security and emergency procedures, and Health and Safety for employees and guests.
Requirements
- Must have at least HND in Hospitality Management or any related field.
- Must have a minimum of two (2) years working experience in a supervisory role in either housekeeping/property/facility management. 4*/5* star experience an advantage.
- Ability to engage, influence, and build relationships with a variety of internal and external stakeholders.
- Must have knowledge and experience in cleaning techniques, housekeeping machines and knowledge in procedures and standards.
- Excellent organizational, problem solving, team building, planning, communication (oral and written), leadership, decision making and managerial skills.
- Proficient level in computer skills (Excel/PowerPoint/Word) an advantage.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
