JOB DESCRIPTION
WHAT SUCCESS LOOKS LIKE
In Your Day-to-Day:
- Building, documenting, and organizing a complete SOP library across key departments and workflows, starting with admin and compliance processes.
- Collaborating with team members to collect raw processes and turn them into scalable, repeatable documentation.
- Owning the setup and structure of internal reporting tools, including but not limited to reporting dashboards, compliance audits, cohort analyses, and spend summaries.
- Assisting in the transition from Asana to Basecamp, helping define project templates, task management standards, and accountability frameworks.
- Supporting the day to day operational needs of the company across admin, marketing, and compliance functions.
In Your First Three to Six Months:
- You’ve created a centralized SOP repository covering all critical workflows, with documentation that’s easy to follow, update, and maintain.
- A structured internal reporting system is live, consistently updated, and used by leadership to track key metrics like LTV, expense allocation, and campaign performance.
- Basecamp is fully implemented as the company’s primary project management platform, with clear standards for use and accountability built in.
WHAT YOU’LL BRING TO THE TABLE
Must Haves:
- Proven experience in operations, compliance, admin, or internal systems management roles.
- Strong documentation skills, building SOPs, creating templates, and organizing internal knowledge bases.
- Familiarity with project management tools (e.g. Asana, Basecamp, Notion, Trello).
- High attention to detail and obsessive organization skills.
- Ability to translate messy, informal processes into clear, replicable systems.
- Excellent written and verbal communication skills, especially when simplifying complexity.
- A get-it-done mindset with a talent for working independently while collaborating with cross functional teams.
Preferred Qualifications:
- 1+ year experience implementing new systems or tools within a company.
- Understanding of marketing metrics and reporting (LTV, CAC, ROAS, etc.) or the willingness to learn fast.
- Comfort working with spreadsheets and dashboards (Google Sheets, Looker Studio, or similar).
Background in finance, compliance, trading or fintech industries is a plus.
YOU MIGHT BE A GREAT FIT IF YOU:
- Find satisfaction in turning chaos into clarity.
- Love ticking things off your checklist and building the checklist yourself.
- Think “operational excellence” is sexy (because it is).
- Want to be a foundational part of building the machine that powers a high growth business.
Salary
Competitive
Monthly based
Location
London, England, United Kingdom
Job Overview
Location
London, England, United Kingdom
