Programs Manager

Position Overview:

We are seeking an enthusiastic and organized Programs Manager to support the development and execution of a variety of programs at Crowdpen. This entry to mid-level role is perfect for someone passionate about digital creation and eager to gain experience in program management and writer support.

Key Responsibilities:

• Program Development & Implementation:
  • Assist in the design, planning, and execution of a range of programs, including workshops, challenges, webinars, and mentorship opportunities.
  • Develop and maintain program schedules, timelines, and budgets.
  • Collaborate with cross-functional teams (e.g., marketing, product, community) to ensure program alignment with overall brand goals.
• Participant Engagement:
  • Serve as the primary point of contact for program participants, addressing inquiries and providing support.
  • Manage participant recruitment, selection, and onboarding processes.
  • Monitor participant progress and engagement throughout program duration.
  • Foster a supportive and inclusive community environment for participants.
• Content Management:
  • Collaborate with the development team to ensure program-related content is effectively featured and promoted.
  • Support the creation and curation of high-quality content for program participants and the broader Crowdpen community.
• Administrative Support:
  • Maintain accurate records and databases of program activities and participants.
  • Prepare reports and analyze program data to track progress and identify areas for improvement.
  • Coordinate logistics for virtual and in-person events (if applicable).
• Communication & Outreach:
  • Draft and disseminate communications to program participants, stakeholders, and the broader community.
  • Assist in managing social media accounts and other communication channels related to Crowdpen programs.
  • Create content for program newsletters, updates, and promotional materials.

Requirements:

• Bachelor's degree in a relevant field (e.g., Communications, Marketing, Education, Project Management or related)
• 1-3 years of work experience, preferably in program coordination, events management, or related fields
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Ability to work independently and collaboratively with a fast-paced team.
• Passion for supporting creators and fostering a thriving online community.
• Fluency in English

Preferred Qualifications:

• Experience working with writers or in a publishing environment
• Familiarity with digital content platforms or content management systems
• Basic understanding of social media management for professional accounts
• Basic understanding of project management methodologies (e.g., Agile).
• Experience in event planning or workshop coordination

Personal Qualities:

• A strong work ethic and a proactive, problem-solving approach.
• A passion for learning and a desire to continuously improve.
• Excellent attention to detail and accuracy.
• Culturally sensitive and respectful of diverse perspectives

Location:

The Enterprise Village, Dzorwulu

Salary

GHC 3,000 monthly

Send your application to https://airtable.com/appJ3m1YPRlTYOExq/pagtCAPH5OBaDYAPi/form