Receptionist

JOB DESCRIPTION

Responsibilities
As Receptionist your main tasks and responsibilities will be:
•           Greeting and Assisting Visitors:
Welcome guests, clients, and staff with a positive and professional demeanor. Provide directions and assist visitors with sign-in procedures.
•           Phone and Email Management:
Answer incoming calls, direct them to the appropriate department, or take messages. Handle general email inquiries and forward them to relevant personnel.
•           Scheduling and Appointments:
Schedule appointments, meetings, and conference room bookings. Ensure proper coordination of calendars and availability.
•           Administrative Support:
Perform various clerical duties, such as filing, data entry, maintaining office supplies, and preparing documents for meetings.
•           Maintaining Reception Area:
Keep the reception area organized, clean, and welcoming for visitors and staff. Ensure that the office environment is presentable and efficient.
•           Handling Mail and Deliveries:
Receive, sort, and distribute mail and packages. Ensure timely delivery to the appropriate recipients.
•           Record Keeping:
Maintain and update guest logs, schedules, and office inventories.

About you
To be successful in the role you need:

•           Communication:
Strong verbal and written communication skills to interact effectively with visitors and staff.
•           Organization:
Ability to manage multiple tasks efficiently and maintain an organized work environment.
•           Tech-Savvy:
Proficiency with office equipment (phones, printers) and software (Microsoft Office Suite, email systems, scheduling tools).
•           Customer Service:
Friendly, approachable, and professional demeanor with a customer-focused mindset.
•           Problem-Solving:
Ability to address and resolve any issues that arise in a professional and efficient manner.