JOB DESCRIPTION
Key Responsibilities
- Ensure the accurate and timely processing of payroll for your region (United Kingdom) and other assigned countries, delivering an exceptional payroll experience for Oyster’s team members and clients, while meeting or exceeding Oyster’s Service Delivery targets and KPIs
- Address payroll-related inquiries from both customers and team members, ensuring that query resolutions meet or exceed Oyster’s service level agreements (SLAs),such as query resolution times
- Embrace and support Oyster’s automated payroll processes, collaborating with cross-functional teams (e.g., Payroll Transformation, Product) to continuously improve these processes
- Stay up to date with local payroll regulations and monitor any legislative changes that may impact payroll processes
- Take ownership of local payroll and HR procedures, including managing involuntary deductions and supporting employee onboarding and offboarding in your region
- Contribute to the creation and upkeep of payroll-related knowledge, playbooks, and guides, enhancing the payroll experience for Oyster’s team members, clients, and internal teams
- Ensure payroll records are accurate and submit timely reports to relevant government agencies.
- Review and reconcile payroll data, covering employee salaries, benefits, pensions, time off, and other relevant components
- Perform pre-payroll and post-payroll audits to ensure data integrity
- Contribute to special payroll projects and initiatives as assigned
- Work closely with Oyster’s HR Advisory team to manage updates and changes in local payroll and employment regulations.
Requirements
- A Bachelor’s degree in Business, Accounting, or a related field from an accredited institution
- Over 5 years of payroll and HR experience, with expertise in the relevant country’s regulations (United Kingdom)
- In-depth knowledge of local payroll and HR laws and policies
- Proven ability to manage competing priorities while meeting deadlines accurately and on time
- Strong verbal and written communication skills to effectively engage with clients and collaborate with stakeholders
- Excellent interpersonal skills, with the ability to explain complex issues in a clear and understandable manner
- Advanced proficiency with local payroll software solutions
- Intermediate-level skills in Microsoft Excel/Google Sheets
- Experience in managing technology and working with external payroll providers is a plus
- Familiarity with implementing payroll systems
- Experience across multiple country jurisdictions is a plus
- Experience with various payroll technologies is an advantage
You'll also need
- A reliable home internet connection (or be able to get one)
- Proficiency in both written and spoken English language is required
Salary
Competitive
Monthly based
Location
Worldwide, Worldwide Region, Worldwide
Job Overview
Location
Worldwide, Worldwide Region, Worldwide
