Systems and Support Engineer

JOB DESCRIPTIONS

Tasks & Responsibilities 

• Maintain and operate LAN and Windows based infrastructure to ensure the highest levels of security and availability 
• Maintain and operate backup infrastructure and centralized software distribution like MS Intune / Autopilot 
• Monitor advanced threat management platforms and security information and event management solutions like SentinelOne and take appropriate mitigation measures 
• Implement and support further development of technical and organizational measures in line with GDPR requirements 
• Participate in Incident management / Service Desk 1st and 2nd Level Support within GSC 
• Conduct IT risk analysis (predictive, incident based) and identify actionable remediation measures on premise as well as cloud based 
• Contribution to further development of strong and effective IT security concepts  
• Oversee the development and implementation of business continuity plans. 
• Contribute with knowledge and expertise to both internal and external compliance procedures and auditors during security assessments and security reviews  
• Investigation of potential or actual attacks / incident response, defining counter measures and communication with responsible product / asset owners 

Requirements

• Advanced skills in the field of end-user-technologies, LAN/WAN infrastructure, Azure AD / Entra ID, planning and organization. 
• Deep IT security domain knowledge and expertise in IT-systems, processes and controls 
• Experience with applying of the ISO, NIST standard or other frameworks to manage risks, CIS controls and benchmarks 
• Strong analytical thinking and a thorough understanding of the attack life cycle and working knowledge of attack vectors, tactics, and techniques used by threat actors 
• Strong initiative and self-starter, good written communication skills 
• This position requires advanced skills in designing, analyzing and operationalization of existing procedures and processes, their documentation and further development. 
• Willingness to work from Innsbruck as working location 
• German and English language skills 
• A valid Austrian working permit or eligibility to work within the EU 
• Standby duty on weekends, maximum twice a month (Friday: 12:00 – 20:00, Saturday: 08:00 – 17:00, Sunday: 08:00 – 17:00) 

Desirable 

• Project management experience 
• Certification as CISA, CISM or CISSP 
• Experience working in a global enterprise environment